Our 45-day guarantee
Try any botanical from Thermaikos Botanics. If it is not right for you, post it back within 45 days and we reimburse the purchase cost.
The promise
Send back any jar within 45 days of receipt, for whatever reason. Money returns via your original payment route within 3 business days of checking it in.
45-day returns
For any reason at all, even a simple change of mind.
Insured delivery
Box broken or lost on the road? Replaced promptly or refunded on our account.
Secure payment
Pay the driver upon arrival or via bank transfer: no online card holds, no payment card details taken.
How to claim
- Send a quick note to [email protected] with your order reference.
- We write back with return instructions and workshop address within one working day.
- Post the package back; your refund is issued once the goods arrive.
Read the complete terms on our Returns policy and Delivery terms pages.